why work for datolite?
- Specialists in the design and development of innovative billing and reporting solutions.
- 100+ years of experience in the legal & professional services industry.
- Our clients are the world’s largest law firms, primarily located in the US, Canada and UK.
- Multinational organization with operations in Canada, USA and UK.
- Certified Service Partners of Thomson Reuters Elite and Aderant.
- Canadian owned company.
What we offer
- Opportunity to join a growing technology consulting firm.
- Competitive compensation packages.
- Incentive programs based on achievements.
- Flexibility of working from remote location or home office.
- Competitive total benefits package.
What we are
looking for
Detail Orientation
Skill and proficiency in developing accurate, high quality,
solutions and services to clients.
Initiative
Expressed interest to take on challenging client projects, additional responsibilities within the business and providing support to teammates.
Analytical
Adeptness at analyzing large amounts of client data and developing logical and forward thinking solutions.
Time Management
Inherently planning, organizing, and prioritizing workload in addition to timely and accurate time entry.
Collaboration
Desire to work cooperatively and collaboratively with team, partners, alliances, and clients.
Results Orientation
Ability to see through multiple ,large and complex projects in an e-office environment.
Resourcefulness
Effectively utilizing available resources and teammates.
Communication
Exercises open communication with team, partners, alliances and clients.
Excellent Client Relations
Assisting clients efficiently in a professional manner in ensuring they receive outstanding service.
Innovation
Proficiency at improving solution methods and procedures as a means towards greater efficiency for the client and team.
Accountability
Holds self-accountable for assigned responsibilities
Reliability
Attendance, punctuality, meeting internal and external deadlines.
Current Openings
Technical Consultant, Templates
Type: Permanent/Full-time/Remote work
Location: 100% Remote Office Environment
Company: Privately Owned – Multi-national Organization in CA, US, UK and India.
Compensation: Based salary to commensurate with experience + Competitive Bonus Program + 4 weeks’ vacation + Benefits Package, Health & Dental (100% Employer Paid) + Pension Plan 5%/6% (US/CA/UK) Employer Matching + Paid annual corporate vacation incentive + New work laptop and cell phone + Internet and cellphone plan paid & more.
Position Overview: Due to continued growth, Datolite is looking to hire a Technical Consultant, focusing on Legal Billing Templates, to join their growing and reputable organization. Our Technical Consultants work directly with c-suite finance, IT, and operations managers in law firms to customize, develop, and implement industry leading billing reports. These billing reports allow law firms to streamline internal processes and gain competitive advantage in the market.
As a Technical Consultant, you will be the technical lead on multiple client projects from requirements gathering to go live implementations. You will take a customer centric approach while applying customized, innovative and quality technical solutions. You will work closely with fellow Technical Consultants, Project Mangers and, depending on the project, our Product Development Team and/or Managing Partners. This role will require projects to be managed majority vis distance and at times on client site.
Responsibilities:
- Lead client technical consultations on individually assigned projects to gather client project requirements.
- Customize and configure templates to agreed requirement specifications using CSS, XML, XSLT as well as Windows Workflow in Word ML and VB.NET.
- Provide custom, concise and innovative technical solutions for clients EDG templates.
- Design and develop documentation of technical solutions in EDG (Design Gallery).
- Train end users and customer development staff in the functionality of products.
- Participate in weekly division meetings – provide updates on client projects, business successes and roadblocks, receiving and offering support/advice to fellow Technical Consultants.
- Complete detailed and accurate time entry/billing for client work daily
Required Experience:
- 5+ years of experience in an IT, Software Development, or Consulting role
- University Degree in Information Technology, Software Development or a Business Degree with a certification in IT or Software Development.
- Must possess strong technical knowledge of SQL, XML, XSLT, XPATH and Windows Workflow Foundation.
- Experience with Elite and/or Aderant legal software, WORDML and VB.NET is a valuable asset.
- Expertise in interpreting and manipulating large sets of data.
Working Conditions: 90% remote e-office environment with up to 10% travel annually
As Datolite works with sensitive data, the successful candidate must pass our comprehensive background check process.
Datolite Solutions is an equal opportunity employer and welcomes candidates from all backgrounds to apply. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Manager – Client Relations
Type: Permanent/Full-time/Remote work
Location: 100% Remote Office Environment
Company: Privately Owned – Multi-national Organization in CA, US, UK and India.
Compensation: Based salary to commensurate with experience + Competitive Bonus Program + 4 weeks’ vacation + Benefits Package, Health & Dental (100% Employer Paid) + Pension Plan 5%/6% (US/CA/UK) Employer Matching + Paid annual corporate vacation incentive + New work laptop and cell phone + Internet and cellphone plan paid & more.
Position Overview: As we continue to grow, we are seeking an experienced Manager, Client Relations, to join our sales team and further drive our client expansion while maintaining our reputation for exceptional service. As the Manager, Client Relations, at Datolite Solutions you will be responsible for communicating with our client base to achieve revenue targets while foster strong client relationships. You will play a crucial role in identifying new business opportunities, creating sales strategies, and ensuring existing clients are informed on the latest technical consulting solutions and products available through Datolite Solutions.
Responsibilities:
- Client Relationship Management: Cultivate and maintain strong relationships with key clients and prospects to understand their needs and align our products and services accordingly.
- Business Development: Identify and pursue new business opportunities with existing clients by understanding client needs, analyzing market trends, competitors, and industry developments.
- Proposal and Contract Management: Oversee the preparation of proposals, contracts, and pricing negotiations in collaboration with the sales team and division leaders.
- Sales Reporting: Monitor sales performance and generate regular reports for management, tracking key performance indicators, and making data-driven recommendations. Providing detailed sales reports to managing Partners.
- Cross-functional Collaboration: Collaborate with fellow Sales team members and divisional leaders to ensure the successful technical sales meetings and delivery of best solution options are made.
- Service Excellence: Ensure that client expectations for service excellence are met or exceeded throughout the sales process and the duration of ongoing client relationships.
- Market Research: Stay informed about legal technology trends, market conditions, and competitor activities to adapt strategies as needed.
- Marketing: Collaborate with Marketing to ensure Sales messages of services and products, conferences and market insight are being delivered.
- Data Integrity: Update sales systems daily ensuring client and sales information is accurate.
- Client Escalations: Key point of contact for project and client escalations.
Required Experience:
- Bachelor’s degree in Business, Marketing, IT or a related field.
- 5+ years experience in tech client relations, preferably in the legal or consulting industry.
- Strong understanding of technology solutions and consulting service is an asset.
- Exceptional communication and negotiation abilities.
- Ability to build and maintain strong client relationships.
- Strategic thinker with a results-oriented approach.
- Proficiency in CRM software and sales analytics tools such as SalesForce.
Working Conditions:
- 25% Traveling to client sites and conferences internationally
- 75% working from home remote office
As Datolite works with sensitive data, the successful candidate must pass our comprehensive background check process.
Datolite Solutions is an equal opportunity employer and welcomes candidates from all backgrounds to apply. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Manager – Sales & Business Development
Type: Permanent/Full-time/Remote work
Location: 100% Remote Office Environment
Company: Privately Owned – Multi-national Organization in CA, US, UK and India.
Compensation: Based salary to commensurate with experience + Competitive Bonus Program + 4 weeks’ vacation + Benefits Package, Health & Dental (100% Employer Paid) + Pension Plan 5%/6% (US/CA/UK) Employer Matching + Paid annual corporate vacation incentive + New work laptop and cell phone + Internet and cellphone plan paid & more.
Position Overview: As we continue to grow, we are seeking an experienced Manager, Business Development & Sales, to join our sales team and further drive our expansion while maintaining our reputation for exceptional service. The Manager, Business Development & Sales, at Datolite Solutions you will be responsible for developing our client base to achieve revenue targets while foster strong client relationships. You will play a crucial role in identifying new business opportunities, creating sales strategies, and ensuring potential and existing clients are informed on the latest technical consulting solutions and products available through Datolite Solutions.
Responsibilities:
- Sales Strategy: Develop and implement sales strategies and plans to achieve revenue and growth targets while maintaining a focus on service excellence.
- Client Relationship Management: Cultivate and maintain strong relationships with key clients and prospects to understand their needs and align our products and services accordingly.
- New Business Development: Identify and pursue new business opportunities by analyzing market trends, competitors, and industry developments.
- Proposal and Contract Management: Oversee the preparation of proposals, contracts, and pricing negotiations in collaboration with the sales team and division leaders.
- Sales Reporting: Monitor sales performance and generate regular reports for management, tracking key performance indicators, and making data-driven recommendations. Providing detailed sales reports to managing Partners.
- Cross-functional Collaboration: Collaborate with fellow Sales team members and divisional leaders to ensure the successful technical sales meetings and delivery of best solution options are made.
- Service Excellence: Ensure that client expectations for service excellence are met or exceeded throughout the sales process and the duration of ongoing client relationships.
- Market Research: Stay informed about legal technology trends, market conditions, and competitor activities to adapt strategies as needed.
- Marketing: Collaborate with Marketing to ensure Sales messages of services and products, conferences and market insight are being delivered.
- Data Integrity: Update sales systems daily ensuring client and sales information is accurate.
- Client Escalations: Key point of contact for project and client escalations.
Required Experience:
- Bachelor’s degree in Business, Marketing, IT or a related field.
- 5+ years experience in tech sales, preferably in the legal or consulting industry.
- Strong understanding of technology solutions and consulting service is an asset.
- Exceptional communication and negotiation abilities.
- Ability to build and maintain strong client relationships.
- Strategic thinker with a results-oriented approach.
- Proficiency in CRM software and sales analytics tools such as SalesForce.
Working Conditions:
- 25% Traveling to client sites and conferences internationally
- 75% working from home remote office
As Datolite works with sensitive data, the successful candidate must pass our comprehensive background check process.
Datolite Solutions is an equal opportunity employer and welcomes candidates from all backgrounds to apply. We thank all applicants for their interest; however, only those selected for an interview will be contacted.100% Remote Office Environment