service offerings

Our team of industry-leading experts can lead you and your team through the Strategy, Implementation and Maintenance
of your DocuDraft project.

Strategy

Working with Datolite means receiving the top care. Our experts will install the product for you, walk you through the functions and make any additional adjustments.

Implementation

Our firm can tailor the product to suit your individual needs and requests. Weather a product upgrade or new implementation, we can lead these projects to ensure success.

Maintenance

Whether it’s providing quick, same day response for issues that arise with day-to-day business, providing long term expert level support. Datolite is able to ensure you are not left with a problem that doesn’t have a solution.

strategy

Teamwork with futuristic interface
  • Business Process Improvement
  • Current Template Review
  • Requirements Gathering
  • Project Management
  • Design

implementation

Installs/Upgrades

  • Move templates from Classic to Expert
  • Aderant updates to ensure templates efficiency

Billing Templates

  • Single and Consolidated Invoice
  • Single and Consolidated Prebill
  • Ebilling templates: LEDES, Litigation Advisor, Multipayor SplitCredit NotesPersonal Bills/Matters
  • 3rd Party Payor
  • Personal Bills

Project Management

  • Plan and manage project activities and milestones
  • Development of project plans
  • Controlling project scope
  • Ensuring timeliness of deliverables
  • Track and manage budgets
  • Identify and quickly address project risks
  • Planning and oversite of User Acceptance Testing
  • Regular status meeting and project communication

User Acceptance Testing

  • Assist with testing plans
  • Assist with pre-determined testing scenarios
  • Assist with end-to-end testing and recording results
  • Automated document comparisons
  • Collaboration with end users
  • Issue management and reporting
  • New process demo/walkthrough with project team and end users

maintenance

Support

  • Go Live
  • Month End
  • Systems support
  • Printer support
  • Document generation support

Upgrades

  • Aderant
  • DocuDraft
  • Server
  • Microsoft WORD
Beating their deadlines together

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