We are a proudly Canadian-owned company with a strong reputation as a specialist in designing and developing innovative billing and reporting solutions for the legal industry. Our clients are the world’s largest law firms, primarily in the US, Canada, and the UK, where we have operations and team members.
Joining the team at Datolite means the opportunity to join a growing technology consulting firm with competitive compensation packages and a great company culture. We believe in providing a high level of service to our clients, and we also believe in having a bit of fun while we do it.
Why work for Datolite?
What we offer
What we look for:
As Datolite works with law firms and with sensitive data, the successful candidate must pass our comprehensive background check process.
Datolite Solutions is an equal opportunity employer. All applications for this role will be considered; however, only short-listed candidates will be contacted
Type: Permanent/Full-time/Remote work
Location: 100% Remote Office Environment
Compensation: Based salary to commensurate with experience + Competitive Individual Bonus + Team Bonus + 4 weeks’ vacation + Personal Days + Health Benefits Package (100% Employer Paid) + Pension Plan Employer Matching + Paid Laptop Hardware & Cell Phone + Paid Internet & Cell Plan + Paid Annual Corporate Vacation Incentive & More.
Position Overview:
Due to continued growth, Datolite is looking to hire a Technical Consultant, focusing on Legal Billing Templates, to join their growing and reputable organization. Our Technical Consultants work directly with c-suite finance, IT, and operations managers in law firms to customize, develop, and implement industry leading billing reports. These billing reports allow law firms to streamline internal processes and gain competitive advantage in the market.
As a Technical Consultant, you will be the technical lead on multiple client projects from requirements gathering to go live implementations. You will take a customer centric approach while applying customized, innovative and quality technical solutions. You will work closely with fellow Technical Consultants, Project Mangers and, depending on the project, our Product Development Team and/or Managing Partners. This role will require projects to be managed majority vis distance and at times on client site.
Responsibilities:
Required Experience:
Working Conditions: 90% remote e-office environment with up to 10% travel annually.
Type: Permanent | Full-time | Remote work
Location: Remote Office Environment
Compensation: Based salary to commensurate with experience + Individual Bonus + 4 weeks’ vacation + Health & Personal Days + Health Benefits Package (100% Employer Paid Premiums) + Pension Plan Employer Matching + Paid Laptop Hardware & Cell Phone + Paid Internet & Cell Plan + Paid Annual Corporate Vacation Incentive & More.
Position Overview:
The Project Manager at Datolite Solutions plays a pivotal role in managing and delivering technology projects to our legal clients. You will be responsible for planning, executing, and closing projects while ensuring that they exceed client expectations for quality, timeliness, and service excellence. Our Project Manager will work directly with c-suite finance, IT, and operations managers in law firms to support our Technical Consultants on project implementations and ongoing customizations. This individual will have a passion for technology and an innate drive towards achieving service excellence.
Responsibilities:
Project Planning: Collaborate with clients and internal teams to define project scope, objectives, and deliverables. Develop comprehensive project plans, schedules, and budgets.
Client Communication: Serve as the key point of contact for clients throughout the project lifecycle. Maintain open and clear communication, manage client expectations, and provide regular project updates.
Team Leadership: Lead cross-functional project teams, including developers, consultants, and other stakeholders. Assign tasks, set priorities, and ensure project team members are aligned with project goals.
Resource Management: Allocate and manage project resources effectively, including personnel, technology, and budget, to ensure project success.
Risk Management: Identify potential project risks and develop mitigation strategies. Proactively address issues as they arise to keep projects on track.
Quality Assurance: Monitor project deliverables and ensure they meet quality standards and client requirements. Conduct thorough testing and quality control measures.
Project Documentation: Maintain accurate project documentation, including project plans, status reports, meeting minutes, and change requests.
Service Excellence: Uphold our commitment to service excellence by consistently delivering high-quality solutions and services that exceed client expectations.
Client Satisfaction: Measure and evaluate client satisfaction throughout the project lifecycle. Address client concerns promptly and seek opportunities for additional services.
Post-Project Evaluation: Conduct post-project reviews to assess project performance, identify lessons learned, and make recommendations for process improvements.
Process Improvement: Identify opportunities for improvement and standardization of client experience and project management.
Client Escalations: Key point of contact for project and client escalations.
Qualifications:
Required Competencies:
Working Conditions: 90% remote e-office environment with up to 10% travel annually
As Datolite works with law firms and with sensitive data, the successful candidate must pass our comprehensive background check process.
Datolite Solutions is an equal opportunity employer. All applications for this role will be considered; however, only short-listed candidates will be contacted