service offerings

Our team of industry-leading experts can lead you and your team through the Strategy, Implementation and Maintenance
of your Enterprise & 3E Paperless Proforma project.

Strategy

Working with Datolite means receiving the top care. Our experts will install the product for you, walk you through the functions and make any additional adjustments.

Implementation

Our firm can tailor the product to suit your individual needs and requests. Weather a product upgrade or new implementation, we can lead these projects to ensure success.

Maintenance

Whether it’s providing quick, same day response for issues that arise with day-to-day business, providing long term expert level support. Datolite is able to ensure you are not left with a problem that doesn’t have a solution.

strategy

Teamwork with futuristic interface

Current Proforma Process Review
Working with your firm to understand your current prebilling process, while gaining an understanding of the intricacies at your firm. Reviewing your current paper-based proforma.

Requirements Gathering
Leveraging our team’s deep understanding of the Paperless proforma products and extracting what should be built in from your firm’s current process. Capturing requirements for configurations and customizations.

Project Management
Planning, organizing and scheduling implementation.

implementation

Installs/Upgrades

  • 3E Paperless Proforma
  • Workspace
  • Enterprise Paperless Proforma
  • Conversion re-points

Configurations & Customizations

  • As no two firms are alike; we will work with your team to customization Paperless Proforma to meet your firm’s specific prebilling needs.
  • See our Paperless Custom Solutions page for samples of the types of customizations we can offer – Paperless Customizations

Solution Orientation Training

  • Project Team
  • Biller
  • Administrator
  • IT Maintenance
  • Attorney/ LAA

User Acceptance Testing

  • Holding working sessions between our teams to help walkthrough testing scenarios.
  • Performing revisions found through testing

Go Live

  • Production environment configuration
  • Cut over activities

Project Management

  • Development of project plan
  • Ensuring timelines of deliverables
  • Track and manage budgets
  • Regular status meeting and project communication

Rapid Implementation Services Available

Rapid Implementation Services are available to take your firm live to pilot within 30 calendar days.

maintenance

Support

  • Go Live
  • Month End
  • Performance Health Check

Upgrades

  • 3E Templates Paperless Proforma
  • Workspace
  • Enterprise Paperless Proforma

contact us for more information